Terms & Conditions SHIPPING We Ship only in the UNITED STATES. All orders will be shipped via USPS or Fedex Ground unless otherwise indicated. For an additional fee,3-Day Select, 2nd Day Air, and next Day Air service is available but please call for these services as the shipping will be more. PAYMENT Payments must accompany all orders. We accept CHECKS, MONEY ORDERS, VISA, MASTERCARD & PAYPAL. WE do not accept C.O.D. orders DELIVERY TIME We will make every effort to ship your order on the Monday after it is received. In order to avoid them being held in-transit over the weekend. DAMAGE DUE TO SHIPPING In the event that your order is damaged during shipment, plese save all packaging material and contact UPS or Fedex and the nursery immediately. RETURN POLICY The Green Thumb Bonsai warrants all plants to be true to name, and to be healthy at the time of shipment. If you are not pleased with your purchase call us within Ten days and we will be happy to help you. Your order is important to us and we want you to be satisfied.